To find your proper size, we recommend that you review our sizing chart.

We are unable to offer phone support at this time. You can reach out to us via our contact form or by emailing support@100thieves.com

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To see what items we will be releasing, sign up for our email newsletter and follow our instagram and twitter for the latest information!

Unfortunately we can not provide customization due to the manufacturing process. 

You will be charged when you place your order. All successfully placed orders will receive an email confirmation of the charges.

You will receive a shipping confirmation email with tracking information once your order has shipped. If you have not received an update after two consecutive weeks, please email support@100thieves.com.

Occasionally, we will list an item for sale before the manufacturing process is finished. All presale items will be named as such and include an anticipated shipping window. 

Once an order has been placed, we are unable to edit the address or modify the items in the order. Please make sure all of your information is correct before placing your order. If you have any questions, reach out to us on our contact form.

We will email you the tracking number for your package once it leaves our warehouse.

We currently ship to North America (US, Canada), Asia (South Korea, Japan, Singapore), Europe (most countries) and Oceania (Australia, New Zealand).

Shipping costs are based on the weight of the package and the location being sent to.

Any import duties and taxes are charged once the package has reached the destination country and these charges must be paid by the recipient of the package. Unfortunately we have no control over these charges as customs policies vary from country to country. If you have questions related to customs charges you are advised to contact your local customs office.

For more details, refer to our shipping policy page.

All prices are listed in US Dollars.

If your package has been returned to sender (100 Thieves), we may be able to issue a replacement pending inventory availability or provide a refund if inventory is not available. Unfortunately, we are unable to reship any returned packages at this time. If you think your package has been returned to sender but we have not contacted you, let us know by submitting a ticket using our contact form. 

We do not offer returns at this time. All sales are considered final.

If you have received a damaged/defective or incorrect item, reach out to us on our contact form with photos of the damage/defective or the incorrect item, as well as your order number. You must notify us within 30 days of receipt. We will handle it from there.

It takes 2-3 weeks for us to receive and process your item(s) & then up to 5 business days to refund your purchase to your original method of payment. Again, refunds will not include shipping costs.

Unfortunately, we are unable to accept exchanges for any purchased items. Due to the limited nature of products, we do not have inventory for size exchanges. Please double check our sizing and garment details prior to ordering.